Home Care Explained

Home Care Explained

Understand Home Care in Australia

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Home Care Package v Support At Home

Knowing the difference between packages and funding

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Provider v Self Managed

Understanding if a registered provider or self-management is for you

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How does Support At Home Work

Learning the foundations of how home care in Australia works

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How to Apply for Home Care

Step by step guide to applying for Home Care in Melbourne

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The Difference - NDIS & Aged Care

Learn the differences in NDIS funding and Aged Care support.

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Receiving Funding For Home Care Services

The following information has been taken directly from the My Aged Care website and is the best source of truth to understanding funding for your Aged Care needs and services.


The Australian Government subsidises the cost of home support services that you can receive in the comfort of your own home. What you need to pay depends on your services and in some cases, your financial situation.An assessment process determines what program is more suitable for you. ”- My Aged Care website: https://www.myagedcare.gov.au/help-at-home

I’m approved for a Home Care Package, what’s next?

Choose a Service Provider

You should also consider: location, services offered, and availability when you are looking for a provider. Look for providers who fit your needs, such as your culture, background, faith, or health requirements.

When choosing a Service Provider, it is important to consider the following

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Service: what services does the Service Provider offer and do they meet my needs?

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Quality: does their standard of care meet my own quality standards?

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Costs: what are the costs involved and do these fit in with my Home Care Package funding and personal financial situation?

Find a Service Provider

Arranging your Services

Choose a Service Provider

Once you engage with your Service Provider, let them know you’d like a Happy Valley Hero to help you with domestic tasks in your home.

We can assist you with:

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Cleaning & Tidying including Gardening

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Transportation, Shopping

& Social Support

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Personal Care

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Home Modifications

Contact us for more info